# Support #### Need help with DEX? Our team is available to assist with account access, deposits and withdrawals, trading activity, portfolio issues, rewards, prediction markets, and general platform support. #### Contact Support For all support enquiries, please reach We respond to support requests as quickly as possible. We appreciate even recommendations as to how you may find the experience better, as we plan to respond to feedback loops quickly for our traders. DEX will never ask for: * Your private key * Your seed phrase * Your recovery phrase --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://about.dex.org/welcome-to-dex/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.